Vetox vs Tickets

The distinction that decides which bot you need

Tickets — the bot at tickets.bot, not to be confused with the now-dead ticketsbot.net it moved from — is a single-purpose ticketing specialist, and it is the most helpdesk-shaped product examined in this research: staff teams with per-team channel permissions, a knowledge base, tags, exit surveys and a dashboard staff can reply from directly. What it does not have, at any price, is an applications system — no submission queue, no accept-or-deny workflow, no role granted on a decision. Vetox treats tickets and applications as one connected system with a shared question model, so a server running staff recruitment or event sign-ups gets both a support queue and a review workflow from the same dashboard. The question worth asking is whether tickets alone cover what the server needs, or whether recruitment, sign-ups or a moderated submission process are also part of the job.

How this comparison was built

Every capability and price below was read from Tickets’ own site and documentation on 31 August 2026. It is not weighted by install count or App Directory position — the comparison covers what each free tier actually includes, what claiming and transcripts cost, and what happens once a server needs more than a support queue.

What Vetox covers

Vetox is a 41-system platform where tickets and applications share infrastructure rather than sitting as separate products:

• Tickets — 3 panels with 200 concurrent tickets free on Starter, rising to 25 panels at Max.
• Applications — a free reviewer queue with filters, search, decisions and CSV export, plus a completely free application analytics funnel, on Starter.
• 8 question types and 14 workflow actions across the application system.
• Moderation, leveling, self-roles and giveaways — all free or partly free on Starter.
• 40 games, free on every tier.

What Tickets does well

Tickets earns its reputation as the most helpdesk-shaped ticket bot examined in this research, and its free tier is genuinely the strongest ticket-only tier found here. Claiming, unclaiming and transfer are free — a workflow several competitors reserve for a paid tier — alongside automatic transcripts, stored and searchable by ticket ID, username, closed-by, panel, star rating and color-coded labels, with the ticket opener always DM’d a link to their own transcript on close. Staff teams route specific panels to specific roles or individuals, with ten individually toggleable per-team channel permissions — a level of access control not found documented anywhere else in this category. Forms support 8 field types free, including user, role, channel and mentionable selects, plus a String Select whose options can be fetched live from an external API — the richest form field support in the ticket category. The product is MIT-licensed, open source and self-hostable, ships roughly 45 interface languages through a community CrowdIn project, and is actively developed with public changelogs through March 2026.

What is worth stating precisely: these are ticket-open questionnaires, not applications. There is no submission queue outside an open ticket, no accept-or-reject decision, and no role granted on a result. The free tier caps at 3 ticket panels and 1 panel with support hours, the knowledge base caps at 5 articles and 3 categories free, and statistics require voting on a bot list — a recurring chore rather than a one-time unlock. Transcript retention is not stated anywhere in the documentation, which a compliance-minded server cannot answer from public information.

Where the two differ

Pricing compared

Tickets’ Premium is $2.99/month per server, billed through Patreon, and Whitelabel — a fully branded instance — is $6.99/month per bot instance. Vetox’s Starter tier is $0 and includes tickets and applications together indefinitely; Basic is $4.99/month or $44.99/year, which raises ticket panels to 10 and unlocks form customization and priority; Max is $7.99/month or $69.99/year, raising panels to 25; Black, which adds AI, is $17.99/month or $149.99/year.

What each gives you before you pay

Tickets’ free tier is genuinely strong on workflow: unlimited concurrent tickets, free claiming, automatic vendor-hosted transcripts, 8 form field types, and staff teams with per-team permissions, all at $0. Vetox’s free Starter tier matches the panel count at 3 but adds a system Tickets does not have at any price: a full application reviewer queue with filters, search, decisions, CSV export and a free analytics funnel. Of the ticket and application bots examined in this research, only one other competitor has any application analytics at all, and none has it entirely free.

Vetox’s applications system in depth

Applications is not a bolt-on form — it shares the ticket system’s question model and reuses the same configuration surface, so a server does not learn two vocabularies for two systems. On Starter, the free authoring allowance is narrow — 1 panel, 5 questions, 1 workflow action per stage, 1 apply button — but the reviewer surface is unrestricted from day one: the full queue, filters, search, accept-and-deny decisions, CSV export, and a complete analytics funnel tracking how many applicants started, completed, and how they were distributed across outcomes. Eight question types and 14 total workflow actions give a review process real shape — auto-deny rules, eligibility roles and role grants on decision are available as the server moves up tiers, at Basic and Max. Because applications and tickets share infrastructure, a decision on an application can feed directly into the same moderation actions — kick, ban, timeout — the ticket system already uses, and a server running staff recruitment does not need a second bot, a second dashboard, or a Google Form to get a real review workflow. Tickets has no equivalent at any price; a server that wants both a support queue and a recruitment pipeline currently needs two products to get what Vetox ships as one.

Which to choose

Choose Tickets if support ticketing alone is the job — claiming, transcripts, staff teams and rich form fields, all free, with an open-source and self-hostable option if you outgrow or distrust a hosted service.

Choose Vetox if your server also runs staff applications, event sign-ups, or any submission process that needs a decision and a role granted on the outcome — the reviewer queue and analytics are free, and both systems share one configuration surface with everything else the platform runs.

Frequently asked questions

Does Tickets have an applications system? No — forms only attach to ticket opening. There is no submission queue, no accept-or-deny decision, and no role change on a result, confirmed against its full documentation and command list.

Is ticket claiming free on Tickets? Yes — claim, unclaim and transfer are all free, which several ticket bots in this category reserve for a paid tier.

How many ticket panels does each give free? Both give 3 free. Tickets does not publish a concurrent-ticket cap; Vetox caps at 200 free, unlimited from Max.

Does Vetox’s application system cost anything? The reviewer queue, filters, search, decisions, CSV export and analytics are entirely free on Starter. The authoring allowance — panels, questions, workflow actions — is narrow free and expands at Basic and Max.

Is Tickets open source? Yes — MIT licensed and self-hostable, a genuine option for a server that wants to run its own instance rather than a hosted one.

Which has richer ticket forms? Tickets — 8 field types including API-backed dropdown options is its own specialism in this category. Vetox’s 8 question types serve the application system rather than ticket-open forms specifically.

Method

Every capability and price above was read from Tickets’ own site and documentation on 31 August 2026.