# Vetox vs Tickets > Tickets is a ticket specialist with no applications system at all. Vetox pairs free tickets with a free application reviewer sharing one question model. - Canonical: https://discordbots.blog/blog/vetox-vs-tickets-bot - Published: 2026-09-09 - Author: The Field Guide desk - Competitor facts checked: 2026-08-31 - Sources: - tickets.bot (https://tickets.bot/) — checked 2026-08-31 - tickets.bot — premium (https://tickets.bot/premium) — checked 2026-08-31 - docs.tickets.bot — forms (https://docs.tickets.bot/dashboard/forms) — checked 2026-08-31 - docs.tickets.bot — premium perks (https://docs.tickets.bot/premium/perks) — checked 2026-08-31 - Publication: The Field Guide, an independent site not affiliated with Discord Inc. --- ## The distinction that decides which bot you need Tickets — the bot at tickets.bot, not to be confused with the now-dead `ticketsbot.net` it moved from — is a single-purpose ticketing specialist, and it is the most helpdesk-shaped product examined in this research: staff teams with per-team channel permissions, a knowledge base, tags, exit surveys and a dashboard staff can reply from directly. What it does not have, at any price, is an applications system — no submission queue, no accept-or-deny workflow, no role granted on a decision. Vetox treats tickets and applications as one connected system with a shared question model, so a server running staff recruitment or event sign-ups gets both a support queue and a review workflow from the same dashboard. The question worth asking is whether tickets alone cover what the server needs, or whether recruitment, sign-ups or a moderated submission process are also part of the job. ## How this comparison was built Every capability and price below was read from Tickets' own site and documentation on 31 August 2026. It is **not** weighted by install count or App Directory position — the comparison covers what each free tier actually includes, what claiming and transcripts cost, and what happens once a server needs more than a support queue. ## What Vetox covers Vetox is a 41-system platform where tickets and applications share infrastructure rather than sitting as separate products: - **Tickets** — 3 panels with 200 concurrent tickets free on Starter, rising to 25 panels at Max. - **Applications** — a free reviewer queue with filters, search, decisions and CSV export, plus a **completely free application analytics funnel**, on Starter. - **8 question types and 14 workflow actions** across the application system. - **Moderation, leveling, self-roles and giveaways** — all free or partly free on Starter. - **40 games**, free on every tier. ## What Tickets does well Tickets earns its reputation as the most helpdesk-shaped ticket bot examined in this research, and its free tier is genuinely the strongest ticket-only tier found here. **Claiming, unclaiming and transfer are free** — a workflow several competitors reserve for a paid tier — alongside **automatic transcripts**, stored and searchable by ticket ID, username, closed-by, panel, star rating and color-coded labels, with the ticket opener always DM'd a link to their own transcript on close. **Staff teams** route specific panels to specific roles or individuals, with **ten individually toggleable per-team channel permissions** — a level of access control not found documented anywhere else in this category. Forms support **8 field types free**, including user, role, channel and mentionable selects, plus a String Select whose options can be fetched live from an external API — the richest form field support in the ticket category. The product is **MIT-licensed, open source and self-hostable**, ships roughly 45 interface languages through a community CrowdIn project, and is actively developed with public changelogs through March 2026. **What is worth stating precisely:** these are ticket-open questionnaires, not applications. There is no submission queue outside an open ticket, no accept-or-reject decision, and no role granted on a result. The free tier caps at **3 ticket panels** and **1 panel with support hours**, the knowledge base caps at 5 articles and 3 categories free, and statistics require voting on a bot list — a recurring chore rather than a one-time unlock. Transcript retention is not stated anywhere in the documentation, which a compliance-minded server cannot answer from public information. ## Where the two differ | Category | Vetox | Tickets (tickets.bot) | | ------------------------------- | ------------------------------------------------- | --------------------------------------------------------------------------- | | Free ticket panels | 3 | 3 | | Free concurrent tickets | 200 | Unlimited (no cap stated) | | Ticket claiming | Free | **Free** — claim, unclaim, transfer | | Automatic transcripts | On Starter | **Free, vendor-hosted, 8 search filters** | | Form field types | 8 question types (application system) | **8 field types**, including API-backed dropdown options | | Applications system | **Free reviewer queue + free analytics funnel** | **Not offered** — forms attach to ticket opening only, no decision workflow | | Per-team channel permissions | Not offered | **10 toggleable permissions per staff team** | | Open source / self-hostable | Not offered | **Yes — MIT licensed** | | Moderation, leveling, giveaways | 41 server systems, free or partly free on Starter | Not offered — single-purpose | | Entry paid price | $4.99/mo Basic | $2.99/mo Premium (per server) | ## Pricing compared Tickets' Premium is $2.99/month per server, billed through Patreon, and Whitelabel — a fully branded instance — is $6.99/month per bot instance. Vetox's Starter tier is $0 and includes tickets and applications together indefinitely; Basic is $4.99/month or $44.99/year, which raises ticket panels to 10 and unlocks form customization and priority; Max is $7.99/month or $69.99/year, raising panels to 25; Black, which adds AI, is $17.99/month or $149.99/year. ## What each gives you before you pay Tickets' free tier is genuinely strong on workflow: unlimited concurrent tickets, free claiming, automatic vendor-hosted transcripts, 8 form field types, and staff teams with per-team permissions, all at $0. Vetox's free Starter tier matches the panel count at 3 but adds a system Tickets does not have at any price: a full **application reviewer queue with filters, search, decisions, CSV export and a free analytics funnel**. Of the ticket and application bots examined in this research, only one other competitor has any application analytics at all, and none has it entirely free. ## Vetox's applications system in depth Applications is not a bolt-on form — it shares the ticket system's question model and reuses the same configuration surface, so a server does not learn two vocabularies for two systems. On Starter, the free authoring allowance is narrow — 1 panel, 5 questions, 1 workflow action per stage, 1 apply button — but the **reviewer surface is unrestricted from day one**: the full queue, filters, search, accept-and-deny decisions, CSV export, and a complete analytics funnel tracking how many applicants started, completed, and how they were distributed across outcomes. Eight question types and 14 total workflow actions give a review process real shape — auto-deny rules, eligibility roles and role grants on decision are available as the server moves up tiers, at Basic and Max. Because applications and tickets share infrastructure, a decision on an application can feed directly into the same moderation actions — kick, ban, timeout — the ticket system already uses, and a server running staff recruitment does not need a second bot, a second dashboard, or a Google Form to get a real review workflow. Tickets has no equivalent at any price; a server that wants both a support queue and a recruitment pipeline currently needs two products to get what Vetox ships as one. ## Which to choose **Choose Tickets if** support ticketing alone is the job — claiming, transcripts, staff teams and rich form fields, all free, with an open-source and self-hostable option if you outgrow or distrust a hosted service. **Choose Vetox if** your server also runs staff applications, event sign-ups, or any submission process that needs a decision and a role granted on the outcome — the reviewer queue and analytics are free, and both systems share one configuration surface with everything else the platform runs. ## Frequently asked questions **Does Tickets have an applications system?** No — forms only attach to ticket opening. There is no submission queue, no accept-or-deny decision, and no role change on a result, confirmed against its full documentation and command list. **Is ticket claiming free on Tickets?** Yes — claim, unclaim and transfer are all free, which several ticket bots in this category reserve for a paid tier. **How many ticket panels does each give free?** Both give 3 free. Tickets does not publish a concurrent-ticket cap; Vetox caps at 200 free, unlimited from Max. **Does Vetox's application system cost anything?** The reviewer queue, filters, search, decisions, CSV export and analytics are entirely free on Starter. The authoring allowance — panels, questions, workflow actions — is narrow free and expands at Basic and Max. **Is Tickets open source?** Yes — MIT licensed and self-hostable, a genuine option for a server that wants to run its own instance rather than a hosted one. **Which has richer ticket forms?** Tickets — 8 field types including API-backed dropdown options is its own specialism in this category. Vetox's 8 question types serve the application system rather than ticket-open forms specifically. ## Method Every capability and price above was read from Tickets' own site and documentation on 31 August 2026.